@article{Silwal_Joshi_2019, title={Prevalence of Verbal Abuse Among Doctors in Tertiary Care Hospital}, volume={57}, url={https://www.jnma.com.np/jnma/index.php/jnma/article/view/4762}, DOI={10.31729/jnma.4762}, abstractNote={<p><strong>Introduction:</strong> Verbal abuse is the act of forcefully criticizing, insulting or denouncing another person.<br>Verbal abuse can be devastating to doctors and may cause long lasting emotional and psychological<br>damage. This study aims to find the prevalence of verbal abuse among doctors in tertiary care<br>hospital.</p> <p><strong>Methods:</strong> This descriptive cross-sectional study was conducted among doctors in a tertiary care<br>hospitals, Chitwan from January to July, 2019 after taking ethical approval. Convenience sampling<br>was done. Self administered questionnaire was distributed and data was collected. Point estimate<br>at 95% CI was done for binary data along with frequency and proportion. Data were entered and<br>calculations were done in Microsoft excel.</p> <p><strong>Results:</strong> Verbal abuse was found among 80 (33.3%) respondents at 95% Confidence Interval (27.51-<br>39.09%) and most 51 (63.8%) of perpetrators were relatives of the patients. Most 38 (47.5%) of the<br>doctors were often worried in workplace. Incident of the verbal abuse was more 35 (43.6%) in<br>morning and least 14 (17.4%) in night. Most 22 (27.5%) of the doctors did not take any action for<br>incident although most 42 (52.5 %) of the doctors were encouraged by colleagues to take action.</p> <p><strong>Conclusions:</strong> Prevalence of verbral abuse among the doctors were found out to be similar as the<br>previous studies conducted in similar settings. This study has shown that doctors were frequently<br>verbal abused by patient’s relatives and were abused mostly in morning shift and were often worried<br>in workplace.</p>}, number={220}, journal={Journal of Nepal Medical Association}, author={Silwal, Kalpana and Joshi, Sarala}, year={2019}, month={Dec.} }